Live! Casino & Hotel Innovates the Guest Experience with Venuetize-Powered Mobile App – My Live! Rewards®
New App Allows Guests To Book Hotel Reservations, Order Drinks While Playing From Select Slot Machines, Participate In Special Promotions, And More
Upcoming Features Include Casino-Wide Mobile Drink Ordering & Tracking, Digital Hotel Keys, and Mobile Check-In/Check-Out
Live! Casino & Hotel, one of the largest commercial casinos in the country, located in the Washington DC/Baltimore corridor, announced a partnership with Venuetize to release the new My Live! Rewards® mobile app available for download on iPhoneand Android devices. The highly secure app is the latest in a series of strategic additions to innovate the guest experience with a range of features that allows customization while visiting Live! Casino & Hotel.
"The My Live! Rewards® app is an extension of our number one priority: superior customer service,” said Brian Uran, VP of Loyalty Marketing. “We are thrilled to give our guests the ability to customize their experience at our luxury hotel, on the casino floor and in the luxury day spa, all from their own device. Partnering with Venuetize has allowed us to put our guests in the driver’s seat for a premium and unique experience that can’t be replicated anywhere else."
Among the features available to guests include:
- Utilize a mobile wallet that allows guests to order, pay, and have drinks delivered to their seats during game play at select slot machines and tables
- Manage hotel booking and reservations
- Create personalized profiles based on rewards tier status
- Redeem loyalty comps and participate in drawings, special promotions, and giveaways
- Access recent activity on game play
- Review Live! special events calendar
- Get transportation, directions, and indoor maps with points of interest, including specific tables, games, and machines
In upcoming versions of the app, guests will be able to order drinks across the entire casino floor and track the location and ETA of their beverage, access their hotel rooms with a digital key and check-in and check-out from their mobile device.
“Venuetize continues to deliver innovative solutions for our clients that offer up a competitive advantage when it comes to enhancing the guest experience through mobile,” said Karri Zaremba, founder and COO of Venuetize. “We are proud to partner with Live! Casino & Hotel, who is committed to personalizing their guests’ experience to ensure the multitude of world-class gaming, hospitality, and entertainment options at their property are easily accessed and enjoyed.”
For more information and to download the app, visit www.livecasinohotel.com/app
About Live! Casino & Hotel
Live! Casino & Hotel is one of the largest commercial casinos in the country, located in the Washington DC/Baltimore corridor, just off I-95, Route 100 and the B/W Parkway at Arundel Mills. Open 24/7/365, the property features more than 200 live action table games, including a Poker Room; approximately 4,000 slot machines; two High Limit rooms; and the Orchid Gaming & Smoking Patio. Guests can enjoy five-star accommodations, including 310 luxury guest rooms; the Live! Spa; world-class dining, featuring the Zagat-rated #1 steakhouse The Prime Rib®; David’s, featuring global cuisine; Bobby’s Burger Palace, from celebrated chef Bobby Flay; The Cheesecake Factory®; Luk Fu and 8 at Luk Fu, serving authentic sushi and Asian cuisine; Morty’s Deli; Latin cuisine at En Vivo; Phillips® Seafood Express; and Luckies, offering Starbucks coffee, pastries, and Italian gelato; and a sizzling nightlife, including nightly entertainment at Live! Center Stage; the R Bar; and The Lobby Bar at David’s. A 4,000-seat Event Center, opening in two phases, featuring 40,000-square-feet of meeting and banquet space, and a performance venue with a regular lineup of headline entertainment completes the Live! experience. Enjoy secure covered parking with valet service and a free self-park garage with Park Assist® and direct elevator access to the casino floor. The newly-renovated Live! Lofts boutique hotel, located just minutes from the Casino, features 250 guest rooms and suites, and approximately 3,400-square-feet of meeting and banquet space. For reservations, call 443-445-2929, or book online at LiveCasinoHotel.com. Live! Casino & Hotel and Live! Lofts are owned and operated by a company that is affiliated with The Cordish Companies. Call 855-5MD-LIVE (855-563-5483); or visit LiveCasinoHotel.com or LiveCasino.social. Follow us on Facebook, Twitter and Instagram. For employment opportunities, visit www.LiveCasinoHotel.com/jobs.
About The Cordish Companies
The Cordish Companies’ origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies’ Live! Brand, highly regarded as one of the premier entertainment brands in the country. In gaming, The Cordish Companies has developed among the most successful casino hotel resorts in the world including the Hard Rock Hotel & Casino Hollywood, Hard Rock Hotel & Casino Tampa and Live! Casino & Hotel Maryland. Welcoming over 50 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. Over the generations, The Cordish Companies has remained true to the family’s core values of quality, entrepreneurial spirit, long-term personal relationships, and integrity. As a testimony to the long-term vision of its family leadership, The Cordish Companies still owns and manages virtually every business it has created. For more information visit www.cordish.com or follow us on Twitter.
“The Cordish Companies,” “The Cordish Company” and “Cordish” are trademarks used under license by independent corporations, legal liability companies and partnerships (“Cordish Entities”). Each Cordish Entity is a separate, single-purpose legal entity that is solely responsible for its obligations and liabilities. No common operations or financial interdependency, and no intermingling of assets or liabilities of the Cordish Entities exists, or should be deemed to exist, as a result of the potential common reference to multiple independent entities operating under the names “Cordish,” “The Cordish Companies” or “The Cordish Company” here or elsewhere.
Venuetize makes the way people experience spaces easier, more personal, and enjoyable. The company’s mobile platform integrates with existing venue infrastructure to deliver mobile wallets, contextual advertising and information, and other applications that improve and innovate the guest experience. Founded in 2014, Venuetize works with leading professional sports teams, stadiums and arenas, gaming and hospitality venues, mixed use developments, and destinations throughout North America. For more information, visit www.venuetize.com.