If your group is looking for the ultimate gaming and entertainment experience, you've come to the right place!
The Bus Marketing Department is available to assist you in maximizing our diverse offerings, provide you with excellent customer service and make the most all things Live!
If you are interested in booking a bus group to Live! Casino & Hotel, please complete below group reservation request and a representative of Live! Casino & Hotel Bus Sales will contact you quickly after to confirm your reservation. Here, you can also find our procedures and certificate of insurance requirements.
For any questions regarding Bus Marketing please contact us at 443-445-2930.
We look forward to seeing you!
For non-incentive dates, please contact: [email protected]
Group Reservation Procedures:
- Reservations must be made by the transportation company by completing the online group registration form below.
- A confirmation code will be given at time of registration; this code ONLY confirms that request was received.
- Approval or denial will be sent to the transportation company by email within 72 hours; if approved, they will receive a finalized trip date, arrival/departure times, arrival code and incentive package details, if applicable.
- Arrival code, incentive package and other pertinent information will be forwarded to the transportation company once all completed paperwork has been finalized and availability has been determined.
- It is the responsibility of the Transportation Company to convey all group reservation rules, procedures, incentive package information, and the arrival code to their client.
- Reservation dates and times are subject to availability; may exclude weekends, holidays, and peak periods. Incentives not offered after 2:00PM Saturday. Deviation in schedule may result in forfeiture of group incentive. Arrival code must be presented upon arrival.
- Offers/incentive packages are based on criteria which include, but are not limited to the following: analysis, frequency of visitation, distance traveled, date of trip, and procedure compliance.
- Management reserves the right to change, alter or cancel any program/incentive package without notice.
- Transportation Company must be registered with Live! Casino & Hotel and have a valid , with proper wording, on file.
- If company “sub-contracts” or “farms out” trip, Live! Casino & Hotel must have the sub-contracted company’s valid Certificate of Insurance on file, prior to arrival, in order for the group to be eligible for the incentive package.
- The bus group must have 40 or more guests and stay for at least 4 hours to receive an incentive. The group leader will get an additional $25 Free Slot Play if they submit a manifest prior to the trip. One group leader incentive per bus; no exceptions. Group Leader Incentives vary based upon procedure compliance and amount of information provided; to receive the full incentive, the manifest should include, Live! Rewards® Card number (if already a member) and/or DOB. Additionally, the manifest should be forwarded to the Bus Marketing Department at least seven (7) days prior to arrival.
- Finalized arrival code must be presented upon arrival. No code - no incentive – no exceptions.
- Visitors must be 21 to enter Casino, present a valid State approved ID, and become a Live! Rewards® Club member to be eligible for group incentive. Limit of one incentive per person, per group, per day. Bus incentives cannot be combined with other free slot play offers and/or promotions.
- Bus incentives may not be combined with the new member offer and/or other free slot play offers.
- Off-site bus parking will be required Friday-Sunday; driver meal and free slot play will be provided for the inconvenience.
- Please to download the group manifest form which must be submitted to [email protected] or by fax to 443-661-4193.
- Each submission will be carefully reviewed and the transportation company will be contacted once the request has been finalized. Please allow 72 hours for processing.