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Joining Live! Rewards® is free and easy. with its unique structure, you get great perks no matter how often you play.

The best way to enjoy all the benefits of the ultimate gaming and entertainment experience is to join the Live! Rewards® Club. Stop by the Live! Rewards® Club on the casino floor and sign up to become a member; it's free and fast!

As your play evolves, we’ll offer enhanced benefits. Remember to use your card every time you play to begin earning the offers and benefits you deserve. Just find your favorite slot machine, poker game, table game, or electronic table game, use your Live! Rewards® card and play away.

*By providing us with your contact information you are authorizing Live! Casino & Hotel to provide our partners with this information - as it pertains to fulfilling your tier benefits; they are permitted to contact you for Live! Casino & Hotel promotions only.

Classic
Classic

0 - 24,999 Points

Gold
Gold

25,000 - 99,999 Points or 100 Poker Hours

Platinum
Platinum

100,000 - 499,999 Points or 500 Poker Hours

Black
Black

500,000 - 999,999 Points or 5,000 Poker Hours

Jade
Jade

1,000,000 – 1,999,999

Chairman's
Chairman's

2,000,000+ Points

Swipe left or right to see all card tiers

POINTS EARNING
As a Live! Rewards® Slot Player, you earn:
  • One point for every $1 spent on slot machines
  • One point for every $2 spent on video poker
  • One point for every $6 spent on electronic table games
As a Live! Rewards® Table Games Player, you earn:
  • Points based on the games you play, your average bet, and how long you play
As a Live! Rewards® Poker Player, you earn:
  • 100 points for every hour played at a live poker game
POINTS REDEEMED
Once you have earned 600 points you can convert them into:
  • $1 in Free Slot Play directly at a Slot Machine, or
  • $1 for Food at all Live! Casino & Hotel restaurants (excluding The Cheesecake Factory® and Bobby’s Burger Palace) or
  • $1 for Retail Purchases at Shop Live! or
  • $1 in Match Play at any Promotional Kiosk
* $5 Minimum Match Play redemption per transaction, $1,000 Maximum Match Play redemption per day
 
SELF-COMPS EARNING
As a Live! Rewards® Slot Player, you earn self-comps based on the games you play, your average bet, and how long you play
As a Live! Rewards® Table Games Player, you earn self-comps based on the games you play, your average bet, and how long you play
As a Live! Rewards® Poker Player, you earn self-comps based on the hours you play; one hour = $1 self-comp
 
SELF-COMPS REDEEMED
Once you start earning Self-Comps, you can redeem them:

You are now earning points on your Live! Table Play. These points are based on individual play and will now determine your Card Tier status. Simply play your favorite table games with your Live! Rewards® Card to start earning points. Points can also be redeemed for Match Play or purchases at any Live! Casino & Hotel outlet at a ratio of 600 points to $1.

Now you can earn points with your cash or credit purchases at any Live! Casino & Hotel restaurant or Shop Live! Retail store. Spend $1 = 20 Points. Retail points will count towards your tier earning and can also be redeemed like Slots, Tables, and Poker points!

You are earning points on your live Table Play. These points are based on individual play and will determine your Card Tier status for 2020. Simply play your favorite table games with your Live! Rewards® Card to start earning points. Plus, receive an instant 3% Match Play rebate on all table game play.  

Simply present your Live! Rewards® Card at the Cashier Cage along with the check you would like to cash.

Approval limits are subject to the availability that is assigned by Live! Casino's check guarantee service provider.

  • As a Live! Rewards® Slot Player, based on your play you may receive Free Slot Play reminders and other promotional invites. Most offers can be redeemed through your account directly at a slot machine.

  • As a Live! Rewards® Table Games Player, based on your play you may receive Table Match Play offers or Direct Bet Offers through the mail. Match Play & Direct Bet offers can be redeemed at the Tables.

  • As a Live! Rewards® Poker Player, based on your play you may receive information via email about any special tournaments or other future rewards.

Note: Match Play and Direct Bet offers are not valid on carnival games or in The Poker Room

As a Live! Rewards® Member you are qualified to receive bonus entries for specified drawings that are open to the public:

  • Chairman’s Club Card – 500 Bonus Entries
  • Jade Card – 400 Bonus Entries
  • Black Card – 300 Bonus Entries
  • Platinum Card – 200 Bonus Entries
  • Gold Card – 100 Bonus Entries

Note: In order to correctly activate these entries, you must insert your Live! Rewards® Card at any promotional kiosk or card in/card out at a slot machine within each hour prior to each drawing time.

As a Live! Rewards® Player, throughout the year you will receive invitations to private drawings and Tier level events.

You earn Self-Comps at a quicker rate based on your Live! Rewards® Card Tier level.

  • Chairman’s Club Card – 100%
  • Jade Card – 75%
  • Black Card – 75%
  • Platinum Card – 50%
  • Gold Card – 25%

Note: Free Play Earning does not increase upon these earning percentages

You will receive a birthday invitation in the mail with special offers for the month of your birthday.

Note: Must have a valid mailing address to be eligible

If you have a surplus of tier points at the end of the year, you may be eligible to roll them over and “jump start” the following year’s tier earning.

  • Chairman’s Club: Roll over up to 10% of total required earned points (200,000 points)
  • Jade Card: Roll over up to 10% of total required earned points (100,000 points)
  • Black Card: Roll over up to 10% of total required earned points (50,000 points)
  • Platinum Card: Roll over up to 10% of total required earned points (10,000 points)

Note: Roll-Over points will be applied to your tier on March 1st, 2020

As a Live! Rewards® Member, you will receive expedited slot service. Insert your Live! Rewards® Card into the slot machine when you play and when you hit a jackpot, or you require assistance. Priority service will be given to Chairman’s Club, Jade Card, Black Card and Platinum Card Members.

  • Simply show your Live! Rewards® Card and valid ID at the Main Casino Cashier Cage and your Live! Casino & Hotel ATM receipts to receive your rebate. Your receipts will need to be forfeited at time of transaction; however, upon request, photocopies can be produced.

    Note: any personal bank fees associated with Live! Casino & Hotel ATM withdrawals are the sole responsibility of the guest and any ATM fees from outside Live! Casino & Hotel will not be refunded.

  • Simply show your Live! Rewards® Card and valid ID at the Main Casino Cashier Cage while processing a debit or credit transaction on your Visa, Master Card or Discover logoed card to receive your cash advance. Your fee will be waived.

    Note: Live! Casino & Hotel is not responsible for refunding any additional fees or interest which may be associated with conducting a Cash Advance Debit or Credit Transaction.

You can visit the Main Cashiers Cage with your card and identification to redeem. 2400 Points = $1 Cash.

Note: Redemption must be in $5 increments, and Maximum redemption is $5,000 per day.

Once you have earned Self-Comps, you are able to use them for alcoholic beverages on the Casino floor. You will be asked to provide your Live! Rewards® Card and valid ID to redeem your comps at Casino bars.

Once you have earned Self-Comps, you are able to use them for The Cheesecake Factory® Credit by visiting any promotional kiosk and printing a voucher. Vouchers are valid for the day of issuance only and can be taken directly to The Cheesecake Factory®.

  • Chairman’s Club, Jade Card, Black Card and Platinum Members redeem $1 in Self-Comps for every $1 in The Cheesecake Factory® credit.

  • Gold and Classic Card Members redeem $2 in Self-Comps for every $1 in The Cheesecake Factory® credit.

Note: Maximum The Cheesecake Factory® credit per day is $500 and no change will be issued for unused credits. Only valid at the Live! Casino & Hotel location. Blackout dates may apply. Vouchers cannot be combined with any other The Cheesecake Factory® promotional offers. Not valid on the purchase of The Cheesecake Factory® Gift Cards or Gift Certificates. Gratuity not included.

Once you have earned Self-Comps, you are able to use them for Bobby’s Burger Palace Credit by visiting any promotional kiosk and printing a voucher. Vouchers are valid for the day of issuance only and can be taken directly to Bobby’s Burger Palace.

  • Chairman’s Club, Jade Card, Black Card and Platinum Members redeem $1 in Self-Comps for every $1 in Bobby’s credit
  • Gold and Classic Card Members redeem $2 in Self-Comps for every $1 in Bobby’s credit.

Note: Maximum Bobby’s Burger Palace credit redemption per day is $500 and no change will be issued for unused credits. Only valid at the Live! Casino & Hotel location. Blackout dates may apply. Vouchers cannot be combined with any other Bobby’s Burger Palace promotional offers. Not valid on the purchase of Bobby’s Burger Palace Gift Cards or Gift Certificates. Gratuity not included.

Once you have earned Self-Comps, you are able to use them for Zinburger® Credit by visiting any promotional kiosk and printing a voucher. Vouchers are valid for the day of issuance only and can be taken directly to Zinburger®, located directly across from the east entrance of Live! Casino & Hotel.

  • Chairman’s Club, Jade Card, Black Card  and Platinum Card Members redeem $1 in Self-Comps for every $1 in Zinburger® credit.
  • Gold and Classic Card Members redeem $2 in Self-Comps for every $1 in Zinburger® credit.

Note: Maximum Zinburger® credit per day is $500 and no change will be issued for unused credits. Only valid at the Arundel Mills Mall location. Blackout dates may apply. Vouchers cannot be combined with any other Zinburger® promotional offers. Not valid on the purchase of Zinburger® Gift Cards or Gift Certificates. Gratuity not included.

Once you have earned Self-Comps, you are able to use them for Medieval Times® Credit by visiting any promotional kiosk and printing a voucher. Vouchers are valid for the day of issuance only and can be taken directly to Medieval Times®.

  • Chairman’s Club, Jade Card, Black Card, and Platinum Card Members redeem $1 in Self-Comps for every $1 in Medieval Times® credit.
  • ​Gold and Classic Card Members redeem $2 in Self-Comps for every $1 in Medieval Times® credit.

Note: Maximum Medieval Times® credit per day is $500 and no change will be issued for unused credits. Only valid at the Arundel Mills Mall location. Blackout dates may apply. Vouchers cannot be combined with any other Medieval Times® promotional offers. Not valid on the purchase of Medieval Times® Gift Cards or Gift Certificates. Gratuity not included.

Now until February 29 All Live! Rewards® members can redeem at a 1:1 ratio

Once you have earned Self-Comps, you are able to use them for Nando’s Peri-Peri Credit by visiting any promotional kiosk and printing a voucher. Vouchers are valid for the day of issuance only and can be taken directly to Nando’s Peri-Peri.

  • Chairman’s Club, Jade Card, Black Card and Platinum Members redeem $1 in Self-Comps for every $1 in Nando’s Peri-Peri credit.
  • Gold and Classic Card Members redeem $2 in Self-Comps for every $1 in Nando’s Peri-Peri credit.

Note: Maximum Nando’s Peri-Peri credit per day is $500. This voucher has no cash value. Valid through end of business day on date issued. Blackout dates may apply. Must be utilized in full; no change given on food credit. Not responsible for lost or stolen coupons. Coupons cannot be combined with any other offers. Gratuity not included. Not valid for the purchase of gift cards or gift certificates. Alterations void any offer. Non-transferable, non-negotiable and must be redeemed at Arundel Mills Mall location only. Mandatory, voluntary or prohibited individuals are prohibited from offers and entrance to the casino.

Simply present your Live! Rewards® Card and valid ID when you are purchasing logo merchandise at Shop Live! to receive your discount.

  • Chairman’s Club Card – 20%
  • Jade Card – 20%
  • Black Card – 20%
  • Platinum Card – 20%
  • Gold Card – 20%
  • Classic Card – 10%

Note: Discount not valid on tobacco, lottery, or sundries. Discount is only applicable for cash and credit purchases. Discount does not apply to complimentary, coupons, or other discounted purchases.

Simply call one of our Group Sales Team professionals at (443) 445-2931 or see Event Sales to receive a 10% discount on all Live! Casino & Hotel banquet and/or catering services.

Note: Subject to availability at time of booking, 25 guest minimum, and minimum revenue requirements may apply.

Enjoy 10% off any cash or credit purchase at David’s, The Prime Rib®, Luk Fu, 8 at Luk Fu, Luckies, Morty’s, ¡En Vivo!, and Orchid Kitchen.

Pamper yourself at the new Live! Spa and enjoy a 20% discount on all Spa services.

Contact your Casino Host to make arrangements for your an annual complimentary Birthday party in The Prime Rib®.

Note: The maximum total attendees is 12 for Chairman's Club Members, 6 for Jade Card Members, 4 for Black Card Members. To claim Chairman's Club, Jade Card & Black Card Members book with your host. Platinum Card Members visit the Promotional Kiosk during their birthday month for their The Prime Rib ® offer.

 Receive priority check in upon arrival at Live! Hotel. When you arrive, present you Live! Rewards® Card to a Guest Service Agent for VIP Check-in Access at Live! Hotel.

Receive a priority room upgrade when you book with us at Live! Hotel. Simply provide your Live! Rewards® Card number to the Contact Service Agent to receive your priority room upgrade.

*Based on availability

Need a late check-out? Simply provide your Live! Rewards Card number to the Contact Service Agent while making your reservation at Live! Hotel and request a late check-out.

*Based on availability

Arriving early? Simply provide your Live! Rewards® Card number to the Contact Service Agent while making your reservation at Live! Hotel and request an early check-in.

*Based on availability

Need to request a ride? Simply call down to one of our Live! Hotel Guest Service Agents to request your On-Demand shuttle service. Locations include BWI Airport, Amtrack Station and Arundel Mills Mall.

As a Live! Rewards® member, you receive discounts on food purchases at the following Power Plant Live! locations:

Leinenkugel's Beer Garden, Luckie's Tavern & Luckie's Liquors, PBR Baltimore, Mosaic Nightclub & Lounge, Angels Rock Bar.

  • Chairman's Club Card – 25%
  • Jade Card – 20%
  • Black Card – 20%
  • Platinum Card – 15%
  • Gold Card – 10%
  • Classic Card – 5%

To learn more about our great local business partners discounts, click here!

To learn more about our Arundel Mills® Partner Discounts, click here.

Based on your Live! Rewards® Card Tier, you qualify for cruise discounts from Norwegian Cruise Line®.

Based on your Live! Rewards® Card Tier, you qualify for complimentary cruise packages with Norwegian Cruise Line®

Click here to learn more about what our Live! Rewards® Ritz-Carlton/Marriott Complimentary Packages have to offer. 

The D Las Vegas

Chairmans Club, Jade Card & Black Card Live! Rewards® Members receive a complimentary package at our Las Vegas partner.

Book your stay starting April 1, 2019. Eligible Live! Rewards members may book your Tier Benefit once annually by contacting your Casino Host to book your stay at the D Las Vegas.

You and a guest will be invited on a complimentary annual group vacation. Destinations and travel dates will be determined annually. Contact your Casino Host for more information.

*Not available for Tier upgrades after March 1st annually

You are eligible for travel reimbursement once per year in conjunction with a trip booked at The Ritz-Carlton Hotel Aruba, Marriott Resort Hotel Aruba/San Juan or Norwegian Cruise Line. Reimbursement will be paid in your choice of Free Slot Play or Promotional Chips. Simply present your travel receipts to a Casino Host for verification. 

  • Chairman's Club Member - $500
  • Jade Card - $250

As a holder of the Chairman's Club and Jade Card you are among a select group to be part of the Live! Shares Program. Click here and utilize your secure log-on to take advantage of your 2019 Live! Shares. We greatly appreciate your loyalty and hope you enjoy the custom curated program as a benefit to thank you for being part of our Live! family. See your Casino Host for full details.

Simply present your Live! Rewards Card to receive discounted valet rates.

  • Chairman’s Club Card – Free
  • Jade Card – Free
  • Black Card – Free
  • Platinum Card – $5
  • Gold Card – $5
  • Classic Card – $10

You may receive emails announcing exclusive opportunities to purchase tickets 48 hours in advance for select shows at Live! Casino & Hotel and Live! Center Stage.

Must provide a valid email address and opt- in to receive exclusive opportunities.

Simply present your Live! Rewards® Card or hangtag to valet to receive complimentary valet service.

Celebrating your status as a Chairman'd Club, Jade Card and Black Card Live! Rewards® Member, you will be invited to an exclusive annual party.

*Not available for Tier upgrades after March 1st annually

As a Chairman’s Club, Jade Card and Black Card Live! Rewards® Member, simply show your Live! Rewards® Card to enter VIP Express Lines at the Cashier Cage and Live! Rewards® Club.

Early Pick-Up for Headline Entertainment Tickets. Contact your host for more information on picking up your tickets.

Simply push the service button on your favorite slot machine or contact your personal Casino Host to request a slot machine hold.

Note: This benefit is available for a maximum of two hours.

Simply contact your personal Casino Host, or call 443-445-2500 to be put in contact with the Casino Host on duty, to make arrangements for limo pick-up and drop-off services. Twelve hours advance notice is preferred. As a Chairman's Club Member you have unlimited use within in 60 miles. As a Jade Card and Black Card Member, you can receive this benefit once weekly (Monday – Sunday) within 60 miles.

Note: Limo pick-up and drop-off services is to and from the casino only

Simply call your VIP phone line for access to a priority phone service.

  • Chairman's Club Members: 443-737-4200
  • Jade Card Members: 443-737-4169
  • Black Card Members: 443-737-4233

As a Chairman’s Club, Jade Card and Black Card Live! Rewards® Member, you have been assigned a personal Casino Host. To receive information about your host, simply drop by the Casino Host Office located in the High Limit Table Games Lounge.

You have a gated and reserved parking area on the 6th floor of the Live! Casino parking garage. Swipe your Chairman’s Club, Jade or Black Card at the gate to gain VIP access to this area. The most convenient access is through the West Garage Entrance.

Receive a complimentary 25 minute express massage at Live! Spa or 2 rounds of golf at a partner country club.* 

  • Jade Card Members receive this benefit once per month
  • Black Card Members receive this benefit once per quarter

Please call 443-459-4417 or email VIPservices@livech.com to schedule your spa appointment or golf outing.

Live! Spa

The Country Club at Woodmore

The Golf Club at South River

*48 hours advanced notice is preferred. 2 rounds is defined as 1 golf outing for 2 golfers, or 2 separate outings for 1 golfer each. Year is defined as tier period beginning 3/1/19, ending 2/29/20. Unused golf outings/spa benefits do not roll-over, are non-transferable, non-exchangeable, and to be redeemed only by entitled cardholder. No-shows and cancellations with less than 24-hours notice will be charged at full value of service. Benefit does not cover any upcharges, product purchases, taxes, or gratuity.

 

Simply contact your personal Casino Host or email VIPservices@livech.com to request two complimentary rounds of golf per month at either The Golf Club at South River or The Country Club at Woodmore. Twelve hours advance notice is preferred.

The Country Club at Woodmore is consistently rated as one of the Top 10 Golf courses in maryland by Golf Digest. Visit The Country Club at Woodmore for more details.

The Golf Club at South River allows you to sharpen your skills, improve your score and build friendships on the greens, all at a premier Maryalnd Golf course. Visit The Golf Club at South River for more details.

2 rounds is defined as 1 golf outing for 2 golfers, or 2 separate outings for 1 golfer each. Year is defined as tier period beginning 3/1/19, ending 2/29/20. Unused golf outings do not roll-over and are non-transferable.

Receive a complimentary 50 minute Signature massage or 50 minute Signature facial at Live! Spa each month*. Please call 443-459-4417 or email VIPservices@livech.com to schedule your spa visit.

*48 hours advanced notice is preferred.Year is defined as tier period beginning 3/1/19, ending 2/29/20. Unused spa benefits do not roll-over, are non-transferable, non-exchangeable, and to be redeemed only by entitled cardholder. No-shows and cancellations with less than 24-hours notice will be charged at full value of service. Benefit does not cover any upcharges, product purchases, taxes, or gratuity.

 

Complimentary car washing (wash, dry, wheel and tire shine) will be available to all Chairman’s Club and Jade Card Members monthly. Chairman's Club Members receive a “Showroom Shine” full auto detailing upgrade once per quarter. Please call 443-459-4417 or email VIPservices@livech.com to schedule your appointment,  48 hours advanced scheduling is required.

Note: This benefit is non-transferable. Weather conditions may affect availability.

You can reserve tickets to Headline Shows directly with your personal Casino Host.

Based on availability. Seats will be reserved until 30 minutes prior to show time.

You can contact your Casino Host once a year to make arrangements for two complimentary tickets for a regular season major sporting event in the Baltimore or Washington, DC Area.

Note: Individual games are subject to availability. Tickets are non-transferable.

LIVE! Rewards Card Benefits: Classic Gold Platinum Black Jade Chairman's
Gaming
Same-Day Free Slot Play & Self-Comping
Point Earning on Live Table Games
Point Earning on Cash & Credit Purchases - Now 20 Points Per Dollar!
Receive an Instant 3% Match Play Rebate on All Table Game Play
Free Check Cashing at the Cashier Cage
Coupons & Special Rewards Based on Play
Promotional Bonus Entries
Private Card-Level Drawings & Events
Increased Earning Rate on Self-Comps 25% 50% 75% 75% 100%
Exclusive Birthday Offers
Eligibility for Roll-Over Points
Priority Slot Service
ATM Fees Rebated & Cash Advance Fee Waived
Cash for Points
Dining, Retail & Hotel
Ability to Use Self-Comps for Beverages
Ability to Use Self-Comps for The Cheesecake Factory®
Ability to Use Self-Comps for Bobby’s Burger Palace
Ability to Use Self-Comps for Zinburger®
Ability to Use Self-Comps for Medieval Times®
Ability to Use Self-Comps for Nando's Peri-Peri
Discounts on Logo Merchandise at Shop Live! 10% 20% 20% 20% 20% 20%
10% Discount on Banquet & Catering Services
10% Discount on Cash or Credit Purchases at All Live! Casino & Hotel Dining Outlets
20% Discount on Cash or Credit Purchases of Live! Spa Services
Annual Birthday Party at The Prime Rib ®
VIP Check-in Access at Live! Hotel
Priority Room Upgrade at Live! Hotel
Ability for Late Check-out at Live! Hotel
Early Check-in for Live! Hotel
On-Demand Shuttle from Live! Hotel
Partnerships
Discounts on Food Purchases at Power Plant Live! Partners 5% 10% 15% 20% 20% 25%
Local Business Partner Discounts
Arundel Mills® Partner Discounts
Partner Cruise Discounts
Partner Cruise Complimentary Packages
Ritz-Carlton/Marriott Complimentary Packages
Las Vegas Partner Resort Complimentary Packages
Annual Card Tier Cruise Trip
Reimbursement for Live! Partner Travel $250 $500
Exclusive Live! Shares Program
Special Access
Discounted Valet Rates
Pre-Sale Concert Ticket Availability
Complimentary Guaranteed Valet Service
Annual Card Tier Anniversary Event
Access to VIP Express Lines
Early Pick-Up for Headline Entertainment Tickets
Slot Machine Hold (up to 2 hours)
Limo Pick-up & Drop-off Service
Private VIP Phone Line
Personal Casino Host
VIP Parking
2 Complimentary Rounds of Golf at a Partner Country Club or Complimentary Massage at Live! Spa
2 Complimentary Rounds of Golf Per Month at a Partner Country Club
Complimentary Massage or Facial at Live! Spa Per Month
Auto Cleaning
Guaranteed Headline Entertainment Seating
2 Tickets to Regular Season Major Sporting Events